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6 out of 10 consumers have already replaced traditional search engines with generative AI.”— Capgemini, February 2025 Instead of browsing through search results, they ask direct questions, get curated answers, and often bypass traditional search engines entirely. Faster answers. Faster purchases.
According to Gartner, this shift will drive a 25% drop in traditional search volume by 2026 — and a sharp decline in organic traffic.
And trust follows usage: 76% of consumers say they trust AI-generated recommendations, according to Salesforce.
This shift marks the rise of Generative Engine Optimization (GEO) — a new approach to search visibility that focuses on being quoted, not just ranked.
For e-commerce brands, this is more than a trend. It’s a competitive battleground.
What you’ll learn in this article:
How AI is reshaping how people shop
Why SEO alone is no longer enough
What GEO is — and why it drives trust and conversion
How e-commerce brands can adapt (with examples)
How Semactic makes GEO actionable
AI search is the new gateway to online shopping
When users ask “What’s the best air purifier for allergies?” — they don’t want 10 links. They want one clear, confident answer.
ChatGPT answer to an e-commerce request
And AI assistants like ChatGPT, Gemini, or Perplexity deliver it.
Incomplete or biased? Maybe. But buyers save time — and they may value that more than exhaustiveness.
This shift is massive:
51% of consumers prefer bots when they want immediate service (Zendesk, 2025)
ChatGPT reported seeing over 1 billion weekly web searches for its search feature (Reuters, April 2025)
OpenAI's weekly active users surged past 400 million (Reuters, Feb 2025)
AI simplifies decisions → and reduces your window of influence.
For e-commerce brands, this means:
Faster decisions → less time to influence buyer choice
Fewer touchpoints → you must be the answer, not just an option
E-commerce businesses must now combine SEO+GEO
You still need SEO — but it’s no longer sufficient. To succeed in 2025, e-commerce teams must combine SEO + GEO efforts.
Traditional SEO → GEO (Generative Engine Optimization)
Rank your pages → Optimize your content for quotes
Optimize for keywords → Optimize for context & trust
Focus on clicks → Focus on credibility
Measures traffic → Measures citations in AI answers
With GEO, it’s not about being found. It’s about being named.
Ask ChatGPT: “What are the best e-bikes under €2,000?” It won’t give a list — it gives 2–3 product names and you're 1-click away from the e-commerce store to complete your order. If you’re not one of them, you’re invisible.
How to win at e-commerce GEO
To succeed, you need to optimize for how AI thinks:
↳ Structure content for AI readability
Use headings, summaries, bullet points
Add Q&A sections like: “Does this purifier help with pet allergies?”
Add “In summary” blocks for quick pickup
↳ Use schema markup & structured data
Tag product pages with pricing, reviews, availability
Implement FAQ and HowTo schemas
Ensure your product feed and sitemap are up-to-date
↳ Align content with user intent
Write buying guides, comparison tables, vs pages
Cover long-tail queries like: “Best winter jackets for Iceland trips under €300”
↳ Boost citation-worthiness
Include up-to-date stats, expert quotes, external links
Highlight authorship and EEAT signals (Experience, Expertise, Authority, Trust)
↳ Monitor AI search visibility
Track if your brand shows up in ChatGPT, Gemini, or Perplexity answers
Analyze why competitors might be cited more often
“Being the cited expert is the new equivalent of ranking #1.” — Céline Naveau, CEO at Semactic
E-commerce GEO takeaway
AI search is not a threat. It’s a shortcut — and a massive opportunity.
E-commerce brands who adapt now will:
Convert faster
Build more trust
Gain visibility where buying decisions happen
It’s time to optimize not just for Google’s crawlers — but for the LLMs that talk to your customers.
Let your brand be the one that AI assistants trust and recommend.
Generative Engine Optimization (GEO) is the process of making your content visible in AI-powered search engines like ChatGPT, Gemini, or Perplexity. Instead of focusing only on rankings, GEO ensures your brand is cited in AI-generated answers. For e-commerce, this means showing up directly in product recommendations, comparisons, and buying guides — exactly where purchase decisions happen.
SEO optimizes content to rank in Google’s list of links. GEO optimizes content to be quoted in AI-generated answers. While SEO focuses on keywords, metadata, and backlinks, GEO emphasizes structured content, authority signals, and cite-worthy information. For online retailers, this shift means preparing content that AI can summarize and trust — not just index.
E-commerce brands can: Structure pages with clear summaries, Q&As, and comparison tables. Add schema markup for pricing, reviews, and availability. Publish trustworthy content with sources, expert quotes, and data. Encourage reviews and mentions across external platforms. Monitor if their brand is cited in AI answers and adjust content accordingly.
Yes. AI assistants give direct, trusted answers that shorten the buying journey. Research shows that users often decide faster when recommendations come from AI engines. By being cited as a reliable source, e-commerce brands build immediate trust and guide users toward purchase — often reducing the time from search to sale compared to traditional SEO.
Celine Naveau
Céline est cofondatrice de Semactic, la plateforme de référence en SEO activation et pionnière du GEO (Generative Engine Optimization) en Europe. Experte du SEO depuis plus de 10 ans, elle combine une solide expérience de consultante — notamment pour des sites e-commerce et média à fort trafic — avec une vision tournée vers l’avenir du search. Avant Semactic, Céline a dirigé une équipe d'experts en search marketing, social ads et analytics au sein d’une agence digitale de premier plan en Belgique. Elle a également occupé des rôles clés en marketing et gestion de projets dans des entreprises nationales et internationales. Aujourd’hui, elle œuvre à faire émerger une nouvelle génération de stratégies de visibilité organique, où SEO et GEO convergent pour offrir un pilotage unifié, plus stratégique et orienté résultats.
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Most content won't survive AI search. Not because it's bad — but because it lacks trust signals.While most marketers focus on keywords, AI assistants like ChatGPT, Gemini, and Perplexity are reshaping how content is found, quoted, and recommended.That’s where EEAT comes in.
To thrive in this AI-driven ecosystem, marketers must embrace a new trinity of optimization strategies: GEO, AIO, and AEO. But what do these acronyms mean, and how do they differ?